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FREQUENTLY ASKED QUESTIONS

Q: Where to know the shipping status of my package with your tracking no.?
A: If the package is sending to U.S. , you can visit www.usps.com to track the status with your tracking number. For other countries,please visit your local postal service website or contact the postoffice for help. That would be easy if you could understand chinese a little,if so, here you go :http://intmail.183.com.cn/item/trace/itemTraceAction.do?action=Enter

Notice: what deliver guys always do if no one home,is that they will leave you a note to ask you to pick up it yourself.
If you don't get your tracking No. for days,please do contact us ASAP.

Q: What is your return policy?
A: We accept return for refund for any reason.

Q: Do you combine shipping?
A: Hi,yes,you'll get discount,but not much.
Here is how combined postage work:(the original shipping cost cut $0.99 for the additional item)
Situation 1:
you're gonna buy 4 items,if the original shipping cost is all the same at $5.99,then the combined postage will be :
shipping&handling:5.99+5+5+5
Situation 2:
you're gonna buy 4 items,if the original the shipping cost is all the same at $8.99,then the combined postage will be :
shipping&handling:8.99+8+8+8
Situation 3:
you're gonna buy 5 items,if the original the shipping cost of 5 items is $5.99,$8.99,$0.00(free shipping),$5.99,$8.99, then the combined postage will be :
shipping&handling:8.99+5+5+8+0


Q: When can I expect my order to arrive?
A: Our items is located in Shanghai, our domestic is 1 - 2 workings after payment confirmation. you can expect you would receive the goods within 7 - 18 days by Ailmail whereever you are. For status, you should know the tracking No. first.

Q: How much is the Shipping and Handling Charge?
A: To australia, shipping charge is (Bag, US $8.99),(Scarf, Belt, Necklace, Bracelet, US $5.99), ( Ring,Earring, free shipping)for first item and each additional item for (Bag, US $8),(Scarf, Belt, Necklace, Bracelet, US $5), ( Ring,Earring, free shipping),please refer to the listing pages.

Q: Do you ship internationally?
A: certainly, we ship our product to anywhere.

Q: Can i ask for Worldwide Express Mail?
A: yes, you can but please inform us before payment, thus we can keep record of this.and Express need your contact phone Number.

Q: How many items i can combine in one order?
A: currenly we do not have limitation of number of item to combine in same order.

Q: What payment option i could choose?
A: for German buyer, we accept bank deposit and paypal for buyer in other area, we only accept paypal.

Q: if i want to combine shipping, do i need to send payment first?
A: no, you can wait until all the auction you interested are ended and send a single payment.(as ebay's program can not put the different currency together,Normally we send different invoices,but it is combined shipping fee.)